Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

Last updated: December 2024

Information We Collect

Personal Information

  • Name, email address, and phone number
  • Billing and shipping addresses
  • Payment information (processed securely through third-party providers)
  • Account credentials and preferences

Usage Information

  • Website browsing behavior and preferences
  • Device information and IP address
  • Purchase history and product preferences
  • Communication history with our support team

How We Use Your Information

Service Delivery

  • • Process orders and payments
  • • Schedule appointments
  • • Provide customer support
  • • Send order confirmations

Communication

  • • Send newsletters and promotions
  • • Notify about new products
  • • Respond to inquiries
  • • Share beauty tips and advice

Data Protection & Security

We implement industry-standard security measures to protect your personal information:

Encryption

All data transmitted is encrypted using SSL/TLS protocols

Secure Storage

Data stored on secure servers with access controls

Regular Audits

Security practices reviewed and updated regularly

Your Rights

Under applicable privacy laws, you have the right to:

Access & Portability

Request copies of your personal data

Correction

Update or correct inaccurate information

Deletion

Request deletion of your personal data

Opt-out

Unsubscribe from marketing communications

Cookies & Tracking

We use cookies and similar technologies to improve your browsing experience, analyze website traffic, and personalize content. You can manage cookie preferences in your browser settings.

For detailed information about our cookie usage, please see our Cookie Policy.

Contact Us

If you have questions about this Privacy Policy or want to exercise your rights, contact us:

Phone

+27 81 541 8521

Address

2 Humber St, Sandton, South Africa

This Privacy Policy may be updated periodically. We will notify you of any significant changes via email or website notice.